ARE THE ONLINE SHOP PRICES AND THOSE IN RETAIL STORES THE SAME?
The online shop prices are the same as those in your usual shop, except when there is a special THEMIS Z online offer with an additional discount or promotions made by the retailer. Additionally, the prices include the VAT of the country of origin.
WILL I RECEIVE THE SAME PRODUCT AS I SEE IN THE PHOTO?
Photos are taken with the highest quality to reflect every detail of each product. You may find differences in products in which the format of the raw materials and their manufacture affect the final results, such as our handmade products.
CAN I RECEIVE PERIODIC INFORMATION BY E-MAIL ON THEMIS Z LATEST PRODUCTS AND OFFERS?
To get all the latest news, themisz.com users can subscribe to a periodic newsletter with information on offers and new products. You can subscribe in the Newsletter section.
DOES THEMIS Z HAVE A CUSTOMER SERVICE DEPARTMENT?
Yes, you can contact us through the contact form or call our Customer Service line at +(30) 210 7250442 (Mon-Fri 09:00 to 17:00)
WHAT HAPPENS IF ONE OF THE ITEMS RECEIVED IS DAMAGED?
The damaged item will be replaced as soon as possible. To request a replacement please use our contact form or call our Customer Service line at +(30) 210 7250442 (Mon-Fri 09:00 to 17:00).
WHAT SHOULD I DO IF ONE OF THE ITEMS I RECEIVED IS DIFFERENT FROM THE ORDERED ONE?
We try to replace the wrong item as soon as possible without extra charge. You can request the change through the contact form or call our Customer Service line at +(30) 210 7250442 (Mon-Fri 09:00 to 17:00).
WHAT IS THEMIS Z ONLINE'S PRIVACY & SECURITY POLICY?
You will find all the information in our Terms & Conditions page.
For more information, please consult the Terms & Conditions and the Shipping & Handling Sections of this website.